Built for social housing maintenance teams — by people who have run them

Everything social housing
maintenance teams need.
In one place. Free.

Practical tools and playbooks built from real operational experience in social housing maintenance.

No login · No data captured · No cost. Ever.
31
Free playbooks
6
Live tools
£0
Cost to access
No login
ever required
Information Hub
Playbooks, sector intelligence and curated resources. 31 free downloads, live RSS feeds, regulatory radar.
Browse playbooks →
Tools Hub
Six interactive tools — TSM tracker, Awaab's Law timer, DLO comparison, van stock optimiser and more.
Open tools →
Insights & Blog
Sector commentary and operational thinking from Mike Wilson and Chris McKellar. Updated weekly.
Read insights →
What we do

Practical AI for housing maintenance. Not theory.

socialhousing.ai exists for one reason: to give housing maintenance professionals tools and insight that are actually useful — built around how the sector actually works.

Tools that understand sector terminology — SOR, HHSRS, Awaab's Law, TSMs, DLO, void management
Benchmarks from HouseMark, RSH and the Regulator — not generic industry data
Insight written by sector practitioners with decades of operational experience
No personal data collected. No login. Works entirely in your browser.
Information hub — thirty-one free playbooks
Practical operational playbooks covering every core supervisory challenge — from managing operative performance to Awaab’s Law compliance. Free to download, no login required.
Tools hub — free, browser-based
A growing library of free operational tools — compliance deadlines, turnover modelling, DLO vs contractor decisions, component planning and TSM benchmarking. New tools added regularly. Everything runs locally — nothing is sent anywhere.
Insights — no hype, just analysis
Practical, plain-English content on AI in social housing. What works, what doesn’t, what’s coming. Written by practitioners, not marketers. Published on our blog.
Where do you want to go?

Three things. All free. All built for the sector.

Information hub — free resources
Playbooks, intelligence and sector resources
Practical operational playbooks written for supervisors and managers. Live sector news feeds from five sources. Curated links to the sites that matter. Built from direct DLO experience.
Materials Management Playbook — free download
Managing Operative Performance — without going to HR
Van Stock, Abortive Visits, Post-Completion Inspection and more
31 playbooks covering every core supervisory challenge
Regulatory radar — Awaab's Law, Decent Homes and more
Browse the hub →
Tools hub — free to use
Model, plan and comply — all in one place
Operational tools built specifically for housing maintenance. No login. No data captured. Everything runs in your browser and you can export your work.
Awaab's Law compliance timer — live deadline calculator
Responsive repair turnover model — SOR and operative planning
TSM performance tracker — benchmarked against HouseMark 2024/25
DLO vs contractor cost comparison
Component replacement planner — 30-year capital forecast
Open tools hub →
Insights & blog
AI in social housing — without the noise
Practical, plain-English content on what AI means for housing maintenance teams. What's proven, what's overhyped, what's coming next.
Awaab's Law & AI — a five-part series
How AI is changing responsive repairs diagnostics
TSM results analysis — what the sector data tells us
Agentic AI — what it means for housing operations
Making the business case for AI investment to your board
New articles published every week
Read the latest insights →
Who we are

Giving something back to a sector we've spent our careers in.

We've spent decades in social housing maintenance as practitioners, directors and advisors. These tools exist because we wanted to give something practical back to a sector we care about. No agenda. Just useful.

Mike Wilson
Mike Wilson
Former DLO Director · 40+ years in social housing R&M · Operational leadership & diagnostics · Tristar Consulting
Chris McKellar
20+ years in social housing · Analytical & financial strategy · Data-driven performance improvement · Formula Consulting
01
Operational reality firstTools and insight grounded in what maintenance teams actually face — not what technology companies think they face.
02
No hype. Just insight.We cut through vendor noise to share what AI actually does — and doesn't do — in a social housing context.
03
Privacy by designEvery tool runs entirely in your browser. No personal data is captured, stored or transmitted to us — ever.
04
Sector-specific, alwaysOur tools understand HHSRS, Awaab's Law, TSMs, SOR, DLOs and void management. Generic AI doesn't — we do.

Ready to see what AI in practice looks like?

All tools are free, built for housing maintenance professionals. Open the tools hub and try them now — no login, no signup, no data captured.

Browse the hub → Open tools hub → Read our insights